Have you followed any troubleshooting from HP Support website?Īre you able to make a copy from the printer?ĭid you try to use an old set of cartridges and check if that helps?įirst, let's start off by performing a hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. Have you recently made any changes on the printer before the issue started?ĭid you recently replaced the ink cartridges?Īre you using genuine HP Ink cartridges or refilled cartridges? To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few suggestions which should help you resolve this issue. Hi for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues while printing in black from your HP OfficeJet printer.
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